Terms of Service

Effective Date: 12/02/2025

Welcome to Ismaelstudio.com. These Terms of Service ("Terms") govern your use of our website https://ismaelstudio.com/ services, and purchases from our store. By accessing or using our services, you agree to comply with and be bound by these Terms. Please read them carefully.

1. General Information

  • This website is operated by Isma Art Studio. Throughout the site, the terms "we," "us," and "our" refer to Isma Art Studio.
  • By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms.
  • We reserve the right to update, change, or replace any part of these Terms at any time. Changes will be effective upon posting on this page.

2. Eligibility

  • You must be at least 18 years old or have the consent of a legal guardian to use our services.
  • By agreeing to these Terms, you represent that you are legally able to enter into this agreement.

3. Products and Services

  • Our products are subject to availability and may have limited quantities.
  • We make every effort to display product descriptions and images accurately. However, we cannot guarantee that colors or details will appear perfectly on all devices.
  • We reserve the right to modify or discontinue products without notice.

4. Pricing and Payment

  • All prices on our website are listed in USD and may be subject to applicable taxes.
  • We accept payments through secure third-party providers Stripe and PayPal.
  • Prices are subject to change without notice. We are not liable for typographical errors in pricing or other details.

5. Order Process

  • We reserve the right to refuse or cancel any order for any reason, including but not limited to:
    • Suspected fraud or unauthorized transactions.
    • Errors in product descriptions, pricing, or availability.
  • In the event of cancellation, you will be notified and refunded.

6. Shipping and Delivery

  • We ship products according to the policies outlined on our Shipping Policy page.
  • Delivery timelines are estimates and may vary due to factors beyond our control (e.g., customs, shipping carrier delays).

7. Returns and Refunds

  • Our Return & Refund Policy outlines the conditions and procedures for returning products and requesting refunds.
  • Certain items, such as custom artwork, are non-refundable unless defective.

8. User Accounts 

  • You may create an account to manage your orders and preferences.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

9. Intellectual Property

  • All content on this site, including images, designs, logos, and text, is the property of Isma Art Studio or licensed to us.
  • Unauthorized reproduction, distribution, or use of any content is strictly prohibited.

10. Prohibited Uses

You agree not to use our website or services for:

  • Any unlawful purpose.
  • Violating any local, national, or international laws or regulations.
  • Uploading or transmitting viruses or malicious code.
  • Infringing upon our or others' intellectual property rights.

11. Limitation of Liability

  • We are not responsible for any direct, indirect, incidental, or consequential damages arising from your use of our services or products.
  • Our liability is limited to the extent permitted by law.

12. Indemnification

You agree to indemnify and hold Isma Art Studio harmless from any claims, damages, or expenses arising from your breach of these Terms or your violation of any law or rights of a third party.

13. Third-Party Services

  • Our website may contain links to third-party services or websites that are not operated by us.
  • We are not responsible for the content or practices of third-party sites.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of The United States of America, without regard to its conflict of law principles.

15. Dispute Resolution

  • Any disputes arising under these Terms will be resolved through  arbitration, mediation, or court jurisdiction.
  • You agree to first attempt to resolve any dispute by contacting us at contact.ismaart@gmail.com

16. Termination

  • We may terminate your access to our website and services if you violate these Terms.
  • The obligations and liabilities incurred before termination will survive the termination of this agreement.

17. Contact Information

For questions regarding these Terms, you can contact us at:

📧 Email: contact.ismaart@gmail.com
📞 Phone: +212 661 63 42 35 
📍 Address: Lissasfa Ichrak center imm 11, Casablanca, Morocco